Digital Campaign Intern H/F – EPSILON

The Junior Digital Campaign Manager will work closely with a Digital Campaign Manager supporting the management of Epsilon Full Service Clients Campaign deployments. This position is responsible for ensuring that program deliverables and objectives are executed on-time, accurately, with the highest quality.
You will receive mentorship, guidance and will work closely with the on-shore, off-shore and client services teams,
gaining invaluable skills and knowledge.

Key job tasks:
– Support client accounts from a campaign production standpoint
– Oversee campaign set-up, testing, deployment, and QA
– Ensure overall Client satisfaction through timely and accurate campaign deployment
– Participate in the quality assurance process to ensure final product meets Client’s expectations
– Maintain Campaign process documentation
– Attend account meetings (internal and external) as required
– Provide back-up production support during Vendor outage, including campaign build, execution and QA
– Working knowledge of Client’s business, goals/objectives, campaigns and how they use Multi Channel
Marketing products
– Track non-deployment activity and providing a monthly report to Epsilon Team Lead
– Participate in meetings with cross-functional teams to develop new procedures
– Update/create and share knowledge based articles and Client case studies as necessary
– Actively participate in team training programs

REQUIRED COMPETENCIES
* Essential
English & French fluent
* Important
Network skills (ability to develop and maintain contacts)
Problem solving attitude
Strong verbal communication skills with the ability to express technical functions and processes in
layman’s terms
Written skills
Be resourceful and use initiative to find resources required for projects, including using internet,
intranet, available documentation, journals, texts, people etc
Highly organized with the ability to handle multiple tasks/projects at once
Quick, adaptive learner who will develop expertise in digital workflow
Confident user of MS Office

*Desired:
HTML coding skills

*Other
Interest or experience in Digital Marketing

Possibilité de contrat pro à l’issue du stage (Septembre 2017 à Septembre 2018)